Do you actually run sessions in all weather? 

Yes, yes we do and all year round. Generally speaking, the only time we cancel a session is if the forecast is over 37mph wind speed. 

What do I wear and bring?

Wellies or sturdy shoes, weather/ season appropriate layers, and ideally waterproof coat and trousers or clothes you don't mind getting mucky. 

I'm concerned I/ my child doesn't have the appropriate clothing.

No problem! We have plenty of spare waterproof trousers, coats and wellies on site! Please let us know in advance if possible so we can make sure we have them out ready for you.

Is there parking?

Yes! There is a large resource car park with ample amount of parking and a 2 minute walk along a pedestrian path to Shiremoor Family Hub and the gate to the Wildside. 

There is also the Shiremoor Family Hub car park which has limited parking. Riverside Family Hub has a large car park but can often be quite busy. They both have several spaces for blue badge holders. 

Are there toilets?

We have a 'toilet shed' with a portaloo (compost caravan loo style) and baby changing table. There are also toilets inside the Family Hub(s) during weekdays.

I have a concern, who do I speak to?

Please email Kendra McWilliam (director and designated safeguarding lead) at kendra@thewildsidenortheast.com with any concerns of complaints.
If Kendra is not available, please email Katherine Elder (our deputy DSL) at katherine@thewildsidenortheast.com